One thing I really enjoy is visiting cafe’s around Melbourne. You always meet the most interesting people!
I feel as though we are extremely lucky in Melbourne with such a strong coffee/cafe culture and the places I seem to head are always filled with great people….or maybe I draw them in by chewing their ear off and giving them no option? Either way it makes for great conversation and some great laughs.
Today was no exception.
I had a 1:30pm meeting, but due to being in the area, I was 30 minutes ahead of schedule. So I visited a prominent cafe called: “Feast of Merit” in Richmond. They’re a socially responsible cafe supporting YGAP (check YGAP here) with some really nice food and of course, coffee.
I made my way in, was shown to a seat, and a well mannered waitress greeted me with a smile to ask what I would like to eat/drink. I ordered a coffee just before another waitress (Sophia) came over and asked me what I would like to eat/drink. I explained I had already ordered, and she said: “Oh sorry, it’s okay though because it’s my birthday”. I wished her a happy birthday we started to have a bit of a chat.
I’ve always found the concept of birthdays so interesting. To the person who is having the birthday, it’s possibly the most important day of their life, but to everyone else, it’s just another day. The world keeps moving. In saying this, I feel it is my duty to make that person feel extra important on their special day.
As we were chatting about life and charity, I explained about my history as a competitive eater while raising money for charity ($28,500+) which provided many laughs and interesting conversation. She then explained all the great work she does for certain charities as well. We went on to talk about why I was there and I was waiting for my friend who works at the gym. She said “OH i know the guys from the gym, just not their names!”. So I asked for her name, introduced myself and let her know by the end of the visit, she would know both Andy’s and my own name.
Like birthdays, names are always another hugely important thing. People have a very deep connection with their own name. If you can master the art of remembering names, you’re light years ahead of most people and it ALWAYS impresses those you meet for a second time.
By this time it was 1:30pm and Andy arrived, sat down and we began our meeting. Periodically Sophia would come over to clean up some tables around us etc and we would make jokes about getting the whole restaurant to get up and sing happy birthday because of how important of a day it was. I think everyone in that place knew it was Sophia’s birthday!
I then decided it was time for a drink. Feast of Merit make these really amazing smoothies, one in particular is called the ‘Schwarzenegger’ (a must try), that I’d been craving all week having had it earlier in that week. But Andy and I decided we didn’t just want a normal ‘Schwarzenegger’, we wanted one with extra ‘love’! we wanted it to be an extra nice Schwarzenegger.
Those are the 1%ers that help a business excel. Staff like Sophia.
What a great and easy way to make the cafe visit more fun. It didn’t cost anything extra, and it made us all friends which has now created more exposure for their venue with those reading this blog, potentially more clients for Andy due to positive referrals from the cafe, and Sophia for getting to have a funny experience with us and help make her birthday slightly more enjoyable.
A win/win for all.
Final words, If you are to do any one single task this week, why don’t you go out and find your own extra nice ‘Schwarzenegger’?
You’ll be amazed how much it brightens your day.
Thanks for reading!
p.s Thank-you and Happy Birthday again if you’re reading this Sophia.